GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


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EnergySaver Program

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As a GP&L customer, you can save money by improving your home’s energy efficiency!

By participating in the EnergySaver Program, you can reduce your energy consumption, save money on your monthly utility bill, and receive a generous utility bill credit for qualifying energy efficiency upgrades.*

Before starting any energy efficiency project, please open the appropriate application file below and carefully read the full program requirements.

Bill Credits

Apply for EnergySaver Program bill credits:

Please read and follow the requirements carefully to ensure successful participation in these programs. 

Program ends September 30, 2020 or when program funds are depleted, whichever comes first.


Solar Generation – Installation Requirements

All customers planning to install photovoltaic panels must meet GP&L's Installation Requirements. This helps ensure the safety of the linemen who work on our electric system.



Contact our Energy Advisor at 972-205-2929 or

Other Ways to Save Energy & Money

  • Check out our energy conservation tips for ways to save energy and money without making home improvements.
  • GP&L offers free home energy audits to customers to determine ways to improve your home’s energy efficiency.

*The credit recipient must be a GP&L customer. Applications must be completed and submitted to GP&L within 30 days of installation. The credit will be directly applied to your GP&L account. Bill credits are available on a first come, first served basis until funding is depleted or until September 30, 2020, whichever comes first. No credits will be issued for applications received after September 30, 2020. Applications are subject to verification. If the verification cannot be completed, the credit will not be paid. Customers must have their upgrades installed by a licensed, qualified contractor. The unit must be placed in service in the GP&L service area. Removed equipment cannot be reused in the GP&L service territory. Existing homes and businesses only. Five (5) ton limitation per unit.


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