-The City of Garland is working with customers during these difficult times. Although Customer Service is not currently disconnecting for non-payment, we anticipate resuming collection related activities on or about June 15. We strongly encourage customers to contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.
-The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
The Specifications for Electric Service (Blue Book) (PDF) acquaints electric customers or customers’ representatives with the general character of electric service supplied by GP&L, and serves as a guide to architects, builders, electrical contractors and engineers in the planning of electrical installations.
If you have any questions relating to the Specifications for Electric Service, call 972-205-2967.
Requirements for Solar Generation Installation
All customers planning to install photovoltaic panels must meet GP&L's Installation Requirements.This helps ensure the safety of the linemen who work on our electric system.
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