GP&L Updates Regarding COVID-19:

-Various City facilities, including the Duckworth Utility Services Building are closed. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.

-The City of Garland is working with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. Be aware that scammers are especially active at this time. Learn about utility billing scams and COVID-related scams.

-Social distancing keeps customers and GP&L employees safe.

-Find more coronavirus (COVID-19) updates on the City of Garland home page. 

Summer 2019 Energy Alerts

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ERCOT Energy Emergency Alert (EEA) Updates

ERCOT, or the Electric Reliability Council of Texas, manages the flow of electricity throughout most of Texas, including Garland. With growing demand for power across the state and tight generation reserves, ERCOT has identified a potential need to issue Energy Emergency Alerts (EEA) this summer to maintain system reliability.

Depending on the alert level, Texans may be asked to voluntarily conserve energy, or ERCOT may utilize other resources to balance the supply and demand of power on the grid.

These steps will help ERCOT to avoid rotating power outages. If rotating outages do occur, GP&L and other utilities across Texas will be mandated to shed load by turning off power to groups of customers for short periods. This will continue until ERCOT notifies utilities that the power supply is adequate and stable.

At GP&L, employees work around the clock to help support the grid, and are prepared to take action should ERCOT issue an alert.

Any updates will be posted below.

Sept. 4, 2019 at 3:16 p.m. -- 

High heat, record-breaking demand expected to result in tight conditions

ERCOT requests conservation Thursday & Friday

AUSTIN, TX, Sept. 4, 2019 – Consumers and businesses are urged to reduce their electricity use on Thursday, Sept. 5 and Friday, Sept. 6, especially during the hours of 2 to 7 p.m.

“ERCOT’s job is to ensure power is available all over Texas,” said ERCOT President and CEO Bill Magness. “When electricity demand and heat reach levels like we expect on Thursday and Friday, we ask Texans to consider taking a few steps to help keep power flowing for all of us.”

Some areas of Texas are expected to see the highest temperatures experienced so far this summer. Temperatures are expected to exceed 100 degrees in all major Texas metropolitan areas through Sept. 7.

ERCOT set a new September peak demand record on Tuesday, Sept. 3 when demand reached 68,546 MW between 4 and 5 p.m. This is more than 1,500 MW higher than the previous September record set in 2016.

Read the complete news release on ERCOT's website.


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Aug. 15, 2019 at 5:05 p.m. --

ERCOT has cancelled the Energy Emergency Alert.


Aug. 15, 2019 at 3:05 p.m. --

ERCOT has declared an Energy Emergency Alert Level 1 (EEA 1).  Energy Conservation is needed. There are no rotating outages at this time.


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Aug. 13, 2019 at 5 p.m. -- 

ERCOT has cancelled the Energy Emergency Alert.


Aug, 13, 2019 at 3:18 p.m. --

High temperatures likely to result in record electricity demand today

ERCOT requests conservation

AUSTIN, TX, Aug. 13, 2019 – The ERCOT region continues to experience sustained heat and record-setting load. Consumers and businesses are urged to reduce their electricity now through 7 p.m.

“High temperatures have resulted in record electricity demand over the last few days and may result in a new record today,” said ERCOT President and CEO Bill Magness. “Consumers can help lower energy consumption by taking some simple actions between the hours of 3 and 7 p.m.”
Steps to help reduce electricity use:
• Turn thermostat up 2 to 3 degrees during the peak hours of 3 to 7 p.m.
• Set programmable thermostats to higher temperatures when no one is home.
• Use fans to feel 4 to 6 degrees cooler.
• Limit use of large appliances (i.e., dishwasher, washer, dryer, etc.) to morning or after 7 p.m.
• If you cook indoors from 3 to 7 p.m., use a microwave or slow cooker. 
• Close blinds and drapes during late afternoon.  
• Schedule pool pumps to run in the early morning or overnight hours; shut off between 4 and 6 p.m.