GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Line Locations (Call 811)

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Call Before You Dig!

At least two days before starting any yard project that involves digging, ensure your safety by dialing 811 to schedule a line location on your property.

811 logo811 is a free service that connects you to professional line locators who are sent to the digging site to mark the locations of all buried utility lines. Whether installing a new fence, laying a patio or planting a tree, always call 811 before you dig.

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