GP&L Updates Regarding COVID-19:

-Various City facilities, including the Duckworth Utility Services Building are closed. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.

-The City of Garland is working with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. Be aware that scammers are especially active at this time. Learn about utility billing scams and COVID-related scams.

-Social distancing keeps customers and GP&L employees safe.

-Find more coronavirus (COVID-19) updates on the City of Garland home page. 

Electric Meter Base Information

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meter boxBecause the meter base belongs to the homeowner, GP&L cannot make repairs or connect power to a damaged meter base. If your meter base has been damaged, you will need to take the following steps before GP&L can reconnect your electric service:

  1. Hire a licensed electrician to make the repairs.

  2. Obtain a permit for the electrical repair from the City of Garland Building Inspection Department at 800 Main St.

  3. You or your electrician may obtain a new meter base from the City of Garland Warehouse at 1720 Commerce St. Please bring a copy of the permit.

  4. Once repairs are complete, you or your electrician must contact Building Inspection at 972-205-2301 or 972-205-2303 to schedule an inspection.

Building Inspection will notify GP&L when work is complete (green tagged) and electric service can be reconnected.

For service after 5 p.m. or on weekends, call the GP&L emergency outage line at 972-205-3000.