GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Joint Use Management (Pole Attachments)

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Joint Use Management

Pole Attachments

Pole AttachmentsGarland Power & Light (GP&L) is required by the Communication’s Act of 1934, as amended, (47 U.S.C. 224) , the Telecommunications Act of 1996, and the Local Government Code: Chapter 283 to provide certain communications service providers non-discriminatory access to its poles for the sole purpose of attaching facilities used to deliver cable television and/or telecommunications services. 

GP&L must protect its assets while balancing the risks of allowing communications attachments on its poles. The goal of Joint Use Management is to provide consistency so that all parties are held accountable for actions that might negatively impact the safety and reliability of our electric distribution system, are treated fairly and equitably, and are assigned appropriate costs for make ready. 

It is GP&L’s practice to install poles of sufficient height to allow future installation of transformers and other electrical equipment on its poles, as needed to support GP&L’s core business of delivering electrical service. Therefore, GP&L design standards only allow for the attachment of communication facilities to the extent GP&L has sufficient capacity to install transformers and other electrical equipment on its poles. Because such space may not be needed for several years as part of Distribution Operations planning, it is GP&L’s practice to allow interim use of the pole in the “Communication Zone” for communication attachments. 

Visit GP&L’s Specifications for Electric Service (Blue Book) for information related to delivery of electric service. Section 5.26 and 5.27 are topics related to Joint Use Management. 

Key Contacts

Distribution Engineering Manager
Dick McFall
Garland Power & Light
1755 Gasoline Alley
Garland, TX 75040
(972) 205-2967

Distribution Engineer III

Daniel Holmes
TRC Solutions, Inc.
700 Highlander Blvd, Suite 210
Arlington, TX 76015
(817) 403-9876

Permit Application Submittal 

To begin the Permit Application (PA) process, a completed PA Form along with a map of the route shall be submitted to


Joint Use Permit Applications – Wireline

GP&L Permit Application Guidelines – Wireline
GP&L Permit Application Process
Permit Application (PA) Form


Joint Use Permit Applications – Wireless

GP&L Permit Application Guidelines – Wireless 
GP&L Permit Application Process
Permit Application (PA) Form


Joint Use Installation and Specifications

Pole Attachment Guidelines and Procedures