GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Residential Rates

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HouseGP&L is committed to providing reliable and competitively priced electric service to our customers.

Monthly Residential Rate

Your total monthly bill is equal to the sum of:

  • Monthly Customer Charge
  • Applicable Energy Charge multiplied by the number of kilowatt hours used
  • Recovery Adjustment Factor multiplied by the number of kilowatt hours used

The charges for residential service (RS) customers are:

Off Peak (NOV. 1 – May 31) 

Customer Charge (monthly)
Energy Charge

First 600 kWh used

$0.0528 per kWh

Each kWh above 600 kWh

$0.0370 per kWh

Recovery Adjustment Factor*

Green Choice (Green Rate Rider) ** $0.0100 per kWh 

On Peak (June 1 – OCT. 31)

Customer Charge (monthly)
Energy Charge

 All kWh

$0.0561 per kWh 
Recovery Adjustment Factor*  
Green Choice (Green Rate Rider)**  $0.0100 per kWh

*Recovery Adjustment Factor: Each electric customer utility billing shall contain a Recovery Adjustment Factor, expressed as a charge per kWh, which will allow for the recovery of the electric system’s total revenue requirements not recovered by the Customer Charge and Energy Charge, while maintaining a competitive market position. The Managing Director of the Electric Department shall determine and approve a Recovery Adjustment Factor each month.

**Green Choice (Green Rate Rider): Customer must enroll for a minimum of 12 months.

Rate Comparisons⁺ to Other Providers

⁺The source of deregulated rate comparisons is

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