GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Power Plant Tour

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Take a Virtual Tour of a GP&L Power Plant

Ever wonder where the electricity comes from when you flip a switch or turn on your TV?

Watch the video below to take a tour of GP&L’s Ray Olinger Power Plant and find out! Plant Administrator Tony Coburn shows us how Olinger’s four gas-fired units operate to produce approximately 400 megawatts of electricity. (That’s enough to power 80,000 homes on a Texas summer day!)