GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Benefits of Having GP&L as Your Electric Provider

Press Enter to show all options, press Tab go to next option

new linesGP&L's municipally owned status benefits our customers in many ways. The utility reports to City Council, the community's elected representatives, so decisions are always made with Garland's best interests in mind. Electric rates are set locally and are stable and competitive.

Additionally, a portion of utility revenues is returned to the City's general fund to support municipal services.

Customers can depend on GP&L's reliable service. Power outage frequency and duration are less than state and national averages, and our ongoing line maintenance and proactive tree trimming program ensure you will have the power you need.

GP&L is customer and community focused. When outages do occur, our local electric crews and customer service center provide the best and most immediate service.

We also support the community through a number of other means, such as the EnergySaver Program, the Tree Power Free Tree Giveaway, support for Garland performing arts and partnerships with Garland Independent School District.