Use these online forms to request utility services.

We will review your request and respond to you during our normal business hours of 8 a.m. - 5 p.m. Monday - Friday.

Residential New Service Request - Apply for NEW residential utility services only.

Customer Service Request - Inquire about utility customer service, billing and other utility account services, and GP&L electric service issues, such as guard light or streetlight installation or repair, line locates, or tree trimming. Do not use this form if you are having an electrical emergency. Report power outages by calling 972-205-3000 or 833-403-2106. Or text OUT to 972-205-4000.