GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


Specifications for Transmission Service

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Consumers, generators or other utilities desiring to connect to the City of Garland/Garland Power and Light electric transmission system must do so under Interconnection Standards developed under NERC Standard FAC-001.

The following standards are to be used as a starting point for entities who want to connect to our transmission system. Final design of any interconnection needs to be coordinated through GP&L’s Transmission and Distribution Substation Engineering group.

Please contact David Grubbs at if you have any questions about the requirements or if you wish to initiate an interconnection.

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