GP&L has excellent service reliability and consistently beats national averages.

• GP&L reports an average of .23 interruptions per customer annually and an outage duration of only 12 minutes.
• Nationally, these scores average .89 interruptions per customer and 90 minutes for length of outage.

GP&L employees work around the clock to ensure customers have the power they need. The utility is proactive in upgrading substations, constructing new electric lines, and maintaining existing lines.

GP&L Reliability Scores

• System Average Interruption Frequency Index
• System Average Interruption Duration Index

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