GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 


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GP&L Provides Value to Customers & Community

Post Date:06/12/2020 1:40 p.m.

Since 1923, Garland Power & Light has served Garland as the City’s municipally owned electric utility. This status provides numerous benefits to GP&L customers and the Garland community:

  • GP&L provides reliable electric service, proven by reliability scores that beat national averages. When power outages do occur, local crews provide the most immediate service.
  • GP&L keeps rates competitive, without confusing or hard-to-meet usage requirements.
  • A portion of GP&L’s revenues is returned to the City’s general fund to support municipal services.
  • GP&L supports education, the arts and other community programs in Garland.