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GP&L Updates Regarding COVID-19:

  • The City of Garland Utility Customer Service Department continues to work with customers who have fallen behind on their utility bills. Please be aware that termination notices have resumed and disconnects will begin the week of June 15. To avoid disruption of service, please contact Customer Service at 972-205-2671 or CustServ@GarlandTX.gov. Please include your service address and account number in any correspondence. You can help your neighbors with their utility bills by contributing to Provide Aid in Dollars (PAID).
  • The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.
  • Social distancing keeps customers and GP&L employees safe.
  • Find more coronavirus (COVID-19) updates on the City of Garland home page. 

 

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Social Distancing Keeps GP&L Customers & Employees Safe

Post Date:03/25/2020 3:15 p.m.

Social distancing keeps you, your family and GP&L crews safe during COVID-19. If you call GP&L to fix a power outage at your home or business, or if you see crews working nearby, please stayLineman fixing transformer inside. When necessary, GP&L dispatchers will give updates over the phone to the customer who reported the outage.

GP&L is committed to keeping employees safe and healthy, so we can continue providing you with reliable electric service.

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