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GP&L Updates Regarding COVID-19:

-The City of Garland is working with customers during these difficult times. Although Customer Service is not currently disconnecting for non-payment, we anticipate resuming collection related activities on or about June 15. We strongly encourage customers to contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence. 

-The Duckworth Utility Services Building is closed until further notice. In-person payments can be made at the Utility Payment Drive-Thru (717 W. State St.) from 8 a.m. to 6 p.m. Other utility payment options are also available.

-Social distancing keeps customers and GP&L employees safe.

-Find more coronavirus (COVID-19) updates on the City of Garland home page. 

 

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Garland Working With Utility Customers During COVID-19

Post Date:03/20/2020 9:18 a.m.

The City of Garland will work with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. Customers should contact Utility Customer Service at 972-205-2671 or CustServ@GarlandTX.gov to discuss their situation. Please include your service address and account number in any correspondence.

Reminder: Duckworth Utility Services Building (217 N. Fifth Street) is closed as of Tuesday, March 16 through Saturday, May 9, 2020. 

Utility and Tax payments will be accepted via the Drive Thru Payment Center at 717 W. State St. (at W. State Street & N. Glenbrook Drive), 8 a.m. to 6 p.m. Other utility payment options are also available.

Utility Payment Drive Thru