Update at 6:42 p.m., Oct. 11, 2018-- Power has been restored to all GP&L customers in southeast Garland. The final section of homes (Section 2) was energized around 6:40 p.m. Thursday. These homes are northeast of S. Country Club Road on Club Creek Court, Tiffany Circle, Tiffany Court, Chads Creek Circle, Valarie Court, Shari Lane, Winding Creek Trail, Club Creek Boulevard, Mallards Pond, Heathers Moor, Shannons Place, Bluffview Drive, and Wynn Joyce Road.
If you are still without power, please call GP&L at 972-205-3000.
GP&L thanks all affected customers for their patience during this extended outage.
Please be advised that the street and alley entrances off Wynn Joyce Road to Bluffview Drive, Sunrise Drive, Morningstar Lane and Hightrail Drive will be barricaded due to low-hanging communications cable. The cable company is aware of the issue.
Update at 4:00 p.m., Oct. 11, 2018-- GP&L anticipates power will be restored to all customers in southeast Garland by 9 p.m. Thursday, if there are no unforeseen obstacles. Currently, the remaining customers without power are on Club Creek Court, Tiffany Circle, Tiffany Court, Chads Creek Circle, Valarie Court, Shari Lane, Winding Creek Trail, Club Creek Boulevard, Mallards Pond, Heathers Moor, Shannons Place, Bluffview Drive and Wynn Joyce Road.
Update at 1:30 p.m., Oct. 11, 2018 -- Power has been restored to about 115 GP&L customers on Larkin Lane, Tobin Trail, Country Club Circle, Nancy Jane Circle, Wiggs Way and Amy Avenue, plus some homes on Chicosa Trail and Wynn Joyce southwest of S. County Club Road. These customers are served by Section 1 (Broadway Boulevard to S. Country Club Road) of the distribution line along Wynn Joyce Road.
Transmission crews are currently clipping in the conductor on the remaining transmission poles (S. Country Club Road to Lake Ray Hubbard). Once this step is completed, distribution crews will begin re-energizing the Section 2 distribution line. Power will then be restored to homes on Club Creek Court, Tiffany Circle, Tiffany Court, Chads Creek Circle, Valarie Court, Shari Lane, Winding Creek Trail, Club Creek Boulevard, Mallards Pond, Heathers Moor, Shannons Place and Bluffview Drive, plus the remaining homes on Wynn Joyce Road.
Power restoration updates will be posted as progress is made.
Collection of solid waste and recycling will remain on schedule for Friday, October 12 for the Club Creek neighborhood off of Wynn Joyce Road near Lake Ray Hubbard.
Update at 8:20 a.m., Oct. 11, 2018 -- Today, before dawn, the last of the 18 transmission poles along Wynn Joyce was set. Crews are now clipping in the conductor (taking the conductor out of the dolly and permanently attaching it to the insulators), starting at Broadway Boulevard and heading toward Lake Ray Hubbard.
The distribution work for this project will be divided into two sections:
- Section 1 – Broadway Boulevard to S. Country Club Road
- Section 2 – S. Country Club Road to the lake
Once the conductor is clipped in all the way to S. Country Club, distribution crews will begin energizing the homes served by that section of line (Section 1). This will bring power to Larkin Lane, Tobin Trail, Country Club Circle, Nancy Jane Circle, Wiggs Way and Amy Avenue, plus some homes on Chicasa Trail and Wynn Joyce southwest of S. County Club Road. This step will bring power to approximately 115 homes, possibly by noon if there are no unforeseen obstacles.
Once the transmission conductor has been clipped in on Section 2, distribution crews will begin re-energizing the homes on the streets northeast of S. Country Club Road. These streets are Club Creek Court, Tiffany Circle, Tiffany Court, Chads Creek Circle, Valarie Court, Shari Lane, Winding Creek Trail, Club Creek Boulevard, Mallards Pond, Heathers Moor, Shannons Place and Bluffview Drive, plus the remaining homes on Wynn Joyce.
Updates will be posted as progress is made.
Update at 5:15 p.m., Oct. 10, 2018 -- GP&L crews continue working as quickly and safely as possible to repair the lines along Wynn Joyce Road. The twelfth transmission pole has just been set. Friday is still the expected power restoration date.
We spoke with two linemen today to get an update on the work they are doing:
Update at 7:11 p.m., Oct. 9, 2018 -- Great news! Power has been restored to about 80 homes in southeast Garland.
This evening, GP&L crews carefully began restoring power, a few transformers at a time, to the homes on Chesterfield Road, Claymore Avenue, Chesapeake Drive, Channel Isle Drive, Callaway Drive, Caledonia Cove and Claridge Terrace.
As GP&L line crews continued to rebuild the transmission and distribution lines along Wynn Joyce, GP&L engineering and construction operations employees identified an alternative way to serve customers on these streets. This restoration process was completed at about 6:45 p.m. Tuesday.
These customers may experience a brief 15- to 20- minute outage when the newly rebuilt lines are put into service later this week.
Update at 4:39 p.m., Oct. 9, 2018 -- The crews continued to work on the power lines this afternoon, making progress on the shorter distribution poles. However, work on the taller transmission poles was hampered by weather conditions (primarily lightning). At this time, Friday remains the target date for restoring power to the 400 affected customers.
Residents may visit a Garland library to charge a cell phone, tablet, or other electronic device. Please bring a power strip if charging multiple devices.
Library locations and hours:
625 Austin St. (Downtown Garland)
Central Library Hours:
Sundays 2 to 6 p.m.
Mondays through Thursdays 10 a.m. to 9 p.m.
Fridays and Saturdays 10 a.m. to 6 p.m.
South Garland Branch Library
4845 Broadway Blvd. (at Oates Road)
Walnut Creek Branch Library
3319 Edgewood Drive (off Jupiter)
North Garland Branch Library
3845 N. Garland Ave. (at Apollo Road)
Branch Library hours:
Tuesdays 1 to 9 p.m.
Wednesdays 10 a.m. to 6 p.m.
Thursdays 1 to 9 p.m.
Fridays 10 a.m. to 6 p.m.
Saturdays 10 a.m. to 6 p.m.
Update at 1:05 p.m., Oct. 9, 2018 -- GP&L crews are still hard at work rebuilding power lines on Wynn Joyce Rd. As of noon, 8 of the 18 broken transmission poles have been replaced. Linemen will continue working through the rain unless lightning is a concern.
The 400 affected customers will be without power until the transmission and distribution lines are rebuilt. GP&L still estimates that power will be restored on Friday, Oct. 12.
Update at 2:48 p.m., Oct. 8, 2018 -- GP&L and contractor crews are working around the clock to rebuild the transmission and distribution power lines that were destroyed by high winds Sunday afternoon. While some progress has been made, a significant amount of work remains to restore service. At this time, GP&L anticipates that it may be until Friday, Oct. 12 before power is restored to all affected customers.
While the neighborhoods without power have underground service to the individual homes, the lines that carry the power to the point that the service goes underground must be rebuilt. These lines are on Wynn Joyce Road from Larkin Lane to Bluffview Drive.
The damage includes 18 tall poles, which carry high-voltage transmission power lines at top and distribution power lines about half way below. Some shorter poles that carry only distribution wire in between the taller poles also need replacing. For the safety of the lineworkers, the transmission cable at top must be replaced before the distribution lines can be energized to serve individual homes.
During this extended power outage, GP&L offers the following advice:
- Use an ice chest to keep perishable foods and medication cold. Monitor the temperature with a thermometer.
- A full, closed freezer will hold its temperature for about 48 hours.
- To prevent carbon monoxide exposure, only use portable generators outside in well-ventilated areas, never inside a home or garage.
- Do not connect a generator directly to household wiring. Instead connect it directly to what you are powering. For example, you may wish to run your refrigerator and a few lamps.
- Unplug electronics to keep them from being damaged by a power surge when electric service is restored.
- Close blinds and drapes to help keep your home cool.
- If your home is becoming uncomfortably warm, drink plenty of fluids and avoid doing any strenuous work. You can also take a bath or shower to cool off, or sponge yourself with cool water. Avoid caffeine and alcohol.
- If you feel it is too warm to stay in your home, go to a library, theater, school, shopping mall or other air-conditioned facility during the warmest part of the day.
- Flashlights are a safe way to light your home during a power outage.
- Use careful supervision if lighting your home with candles.
- Charge mobile devices at a friend or relative's home, at your workplace, or while driving in your car.
- Never leave a person or pet in a parked vehicle, even if the windows are open.
- During a power outage, water is still safe for drinking and washing.
- Communicate with family and neighbors to share updates or check if they need assistance.
Update at 10:15 p.m., Oct. 7, 2018 -- GP&L and contractor crews are in southeast Garland and will be working overnight to restore power to customers.
9:24 p.m., Oct. 7, 2018 -- Approximately 400 GP&L customers in southeast Garland are currently without power due to a series of transmission poles being broken by high winds late this afternoon. In addition to transmission lines, these poles carried distribution lines which bring electric service into the neighborhoods.
Please note that at this time, it is estimated that it could take 24-48 hours to restore power to this area due to the extensive damage to the electric infrastructure. Materials and additional crews are being mobilized to rebuild the lines as safely and quickly as possible.
GP&L will provide updates as available on this page.