Contact Us

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Emergency Power Outage 

  • 972-205-3000

Customer Service

  • 972-205-2671 or custserv@gpltexas.org – Customer service, billing, payment, starting or stopping service, re-connection, energy conservation questions or other issues

Locations

DuckworthCharles E. Duckworth Utility Services Building
(Walk-in payments and account assistance)

217 N. 5th St., Garland, TX
8 a.m. to 5 p.m., Monday – Friday

 

 

Drive thruUtility Payment Drive Thru & Drop Box
717 W. State St., Garland, TX 
7 a.m. to 6 p.m., Monday – Friday

 

 

 

Electric Services

  • Line Location – Call Texas811 by dialing 811
  • EnergySaver Program – 972-205-2929
  • Energy Audit – 972-205-2671
  • Streetlight or Guard Light Installation – 972-205-3506
  • Streetlight or Guard Light Repair – 972-205-3483
  • Trees Near Power Lines – 972-205-3488
  • Safety Demonstration – 972-205-3466

For other inquiries to GP&L, contact us at info@gpltexas.org or 972-205-2650.