Online Service Request

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Use these online forms to request utility services.

We will review your request and respond to you during our normal business hours of 8 a.m. - 5 p.m. Monday - Friday.


Residential Utility Service – Apply for NEW residential utility services only.

Customer Service Request – Inquire about utility customer service and billing issues.

Electric Service Request – Inquire about GP&L electric service issues.

Other Utility Service Request – Inquire about Water, Stormwater or Environmental Waste Services issues.

Payment Notification – Notify Customer Service of a utility payment made over the phone, online, or at one of the local payment centers.